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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dominick Mancini

March 28, 2025

5  out of  5
rating by Dominick Mancini
"Very friendly respectful knowledgeable people.. I like talking to they agents on the phone and in person always friendly always willing to help and answer any questions and Jeanette herself: and staff r great people.. I recommend anyone to her agency with her staff... Thanks again guys for all your assistance...."
We responded:
"Hi Dominick! Thank you so much for taking the time to share this amazing feedback with our team. We are greatly appreciate your support and recommendation! "
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Neida

March 26, 2025

5  out of  5
rating by Neida
"The Insurance Account Rep. Maria P. She was outstanding very professional, kind. She explained everything to me in a way I understood perfectly. She went beyond even getting me a cup of coffee, the office atmosphere made you feel at home . Nice workplace. Thanks for helping me out to make the right decisions. 😊"
We responded:
"Hi Neida! Thank you so much for taking the time to share your great experience with Maria and our team. We greatly appreciate your kind words and support. We are thrilled to know we were able to help you feel confident in your coverage. Thank you for being a special part of our State Farm family!"
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Bailey Varndell

March 18, 2025

5  out of  5
rating by Bailey Varndell
"I love the Torres team! Everything about them is very professional and helpful!!"
We responded:
"Hi Bailey! Thank you for your kind words and 5-star review. We greatly appreciate your continued support and hope to see you again soon!"
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Luis Arocho

March 14, 2025

5  out of  5
rating by Luis Arocho
"Muy Buen servicio Gracias"
We responded:
"Hi Luis! Thank you for your great review. We appreciate your business and your support."
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Adriana Gomez

March 13, 2025

5  out of  5
rating by Adriana Gomez
"Great customer service 👍🏼"
We responded:
"Hi Adriana! Thank you so much for taking the time to share your experience with our team. We are thrilled to hear that we provided you with great customer service. We appreciate your support!"
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alwin vargas

March 6, 2025

5  out of  5
rating by alwin vargas
"Dolores Campos Garcia was very professional and helpful to my insurance needs. A very important asset to your firm."
We responded:
"Hi Alwin! We are thrilled to hear that Dolores was able to assist you with all your insurance needs. Please don't hesitate to reach out if you ever need anything. We're here for you!"
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John Caguana

March 2, 2025

5  out of  5
rating by John Caguana
"Muy amables en atención al cliente muy confiables En especial Dolores me brinda seguridad y mucha confianza"
We responded:
"¡Hola John! Muchas gracias por este magnífico comentario. Nuestra máxima prioridad es que te sientas seguro de tu cobertura con nosotros. Siempre estamos a tu disposición para lo que necesites. Gracias por tu apoyo constante. "
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Erik E Campos G

March 1, 2025

5  out of  5
rating by Erik E Campos G
"Overall- awesome service. Thank you Dolores"
We responded:
"Hi Erik! Thank you for your 5-star review! We appreciate your feedback and are thrilled to hear that Dolores was able to provide you with great service. Hope to see you again soon! "
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Urszula Wielgos

February 28, 2025

5  out of  5
rating by Urszula Wielgos
"We are a long time with State Farm insurance. Jannette Torres is our agent she’s very professional and honest , helping with everything quickly and the best interest of ours .thank you, Janet.!!"
We responded:
"Hi Urszula! Thank you so much for your amazing review! We are grateful to have you as a customer and appreciate all your support. We hope to see you again soon!"
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Derek Drozd

February 24, 2025

5  out of  5
rating by Derek Drozd
"I’ve been with State Farm for years and their service is spectacular. Jennette is always so helpful, nice, and fast! 10/10 would recommend!"
We responded:
"Hi Derek! Thank you so much for sharing your kind words with our team. We are grateful to have amazing customers like you. We appreciate your continued support and hope to see you soon! "
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Tim Hernandez

February 22, 2025

5  out of  5
rating by Tim Hernandez
"Maria was very helpful and informative."
We responded:
"Hi Tim! Thank you so much for taking the time to share your experience with Maria and our team. We greatly appreciate you and your feedback!"
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Xtina

February 19, 2025

5  out of  5
rating by Xtina
"Jennette is Awesome. The billing department however is a different story I don't like how it's separate. Any questions I have its always a waiting for the billing department to get back. And they drag to get back to the customer. Not good customer service on their ends. That needs to be worked on better for customer service! The only reason im still here is because of Jennette. But other than the billing department issue. The agents are great!!!"
We responded:
"Thank you so much for sharing your feedback! We appreciate your kind words and appreciate your support of our team. We are always here for you if you need anything!"
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Paul Cintron

February 19, 2025

5  out of  5
rating by Paul Cintron
"To Jennette Torres and her great stuff They work hard I'm a toy's collector I trust them cover my collection...."
We responded:
"HI Paul! Thank you so much for taking the time to leave your feedback. We greatly appreciate your kind words and continued support. We hope to see you again soon! "
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Adrian

February 19, 2025

5  out of  5
rating by Adrian
"Dolores is very professional. She set up a new policy very quick and I’m very happy with the new policy and price. 5 star experience"
We responded:
"Hi Adrian! Thank you so much for taking the time to share your experience your Dolores and our team. We love to hear that we were able to find you the right coverage for a price that worked for you. Thank you for being a part of our State Farm family!"
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Mo Alrajee

February 18, 2025

5  out of  5
rating by Mo Alrajee
"Dolores was very helpful and patient explaining coverages for my business policy. I recommend this office I drove an hr because I love the service they give in this office. Thank you!!"
We responded:
"Hi Mo! Thank you so much for taking the time to share your feedback with Dolores and our agency. We are thrilled that you are a part of our State Farm family!"
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Luis Pullas

February 17, 2025

5  out of  5
rating by Luis Pullas
"Muy buena atención"
We responded:
"Hola Luis! Gracias por tomarte el tiempo de compartir tu gran experiencia con Yoana. Agradecemos tu apoyo. ¡Gracias de nuevo! "
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Cesar Patricio

February 14, 2025

5  out of  5
rating by Cesar Patricio
"Had Dolores help me out, very nice and fast service!"
We responded:
"Hi Cesar! Thank much for your amazing 5-star review. We are happy to hear that Dolores was able to provide you with great service. We appreciate your support!"
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Andrew Kroll

February 13, 2025

5  out of  5
rating by Andrew Kroll
"Everything went very smoothly. I was able to add my son as a driver and some additional coverage. My rep was friendly and made the process easy."
We responded:
"Hi Andrew! Thank you so much for taking the time to share your feedback with our team. We always strive to make insurance process as seamless as possible. Thank you again for your support!"
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Paula DeDoncker

February 13, 2025

5  out of  5
rating by Paula DeDoncker
"Jennette and her team are amazing! Always get a quick, courteous reply. Extremely helpful with difficult claims. Highly recommend."
We responded:
"Hi Paula! Thank you so much for your kind words and supportive review. We greatly appreciate you and your recommendation. Thanks for being a part of our state farm family! "
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Brittany Garcia

February 13, 2025

5  out of  5
rating by Brittany Garcia
"Dolores was very professional and had amazing customer service! Thank you for answering all my questions :)"
We responded:
"Hi Brittany! Thank you for sharing your experience with Dolores and our team. We greatly appreciate your kind words."
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Brittany Pineda

February 13, 2025

5  out of  5
rating by Brittany Pineda
"Thank you for going above and beyond Maria!! She is very patient and incredibly professional :)"
We responded:
"Hi Brittany! Thank you so much for taking the time to share your feedback with Maria! We greatly appreciate your support! "
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Angela Perez Dominguez

February 7, 2025

5  out of  5
rating by Angela Perez Dominguez
"Maria went above and beyond to help me and my family choose auto and homeowners insurance! She was super patient with us and all the questions we had. She was also willing to explain to my parents that only speak Spanish as well. As a first time homebuyer everything has been overwhelming and stressful and she was really reassuring and always responding quickly to my calls and texts."
We responded:
"Hi Angela! Wow, thank you so much for this outstanding review! We are grateful for the opportunity to help you with your home and auto insurance. We understand how stressful this process can be and we are happy to have been able to help make it a little smoother. It was great to see you and your parents, and that Maria was able to assist you all. Please let us know if you need anything else! "
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Rudy Aguirre

February 6, 2025

5  out of  5
rating by Rudy Aguirre
"service is A+++! Fast response and always helpful! I am 100% satisfied! Also, the rate was pretty good. Best agent in the Chicagoland area. Highly recommend"
We responded:
"Hi Rudy! WOW thank you so much for this amazing review. We are so appreciative of your recommendation and your support. Thank you for letting us serve you. We hope to see you again soon!"
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donna morris

February 6, 2025

5  out of  5
rating by donna morris
"I get quick immediate and polite responses to my requests."
We responded:
"Hi Donna! Thank you for taking the time to share your amazing experience with our team. Our top priority is always making sure we get customers the answer to questions as soon as possible. We know it's important and your time is valuable! Thank you so much again for your support! We hope to see you soon."
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Phanie Ramoz

February 6, 2025

5  out of  5
rating by Phanie Ramoz
"Excellent customer service, thank you to maria !!"
We responded:
"Hi Phanie! Thank you so much for your amazing feedback. We are thrilled to hear that Maria was able to provide amazing assistance to you. We appreciate your continued support. "